Payment Options

General Information:

Accepted forms of payment are cash, money order, check and credit card (Visa, MasterCard and Discover). For payments made with a check, your name must be printed on the check. We do not accept temporary checks. 

COMING SOON...New Online Payment Options!

Utility customers will soon be able to "Schedule" utility payments. Customers that are registered with the City of Sherman's website to access their utility account(s) online, will be able to:
  • Schedule a one-time payment for a future date; and/or
  • Schedule monthly payments for advanced months.

Customers will have full control of the scheduled date and the ability to update payment methods, as well as cancel payments prior to the scheduled date.  More details to come...


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*Bank Draft

Automatic payment from your checking account the business day prior to the bill’s due date

*Credit Card Draft

Automatic payment charged to your credit card up to 5-business day prior to the bill’s due date

Quick Pay - no login required OR
Registered Customer - access account billing history and pay online (
view tutorial)

One-time, immediate credit card payment. There is a $1.25 convenience fee per transaction. The maximum credit card payment is $1,000.


Call 1-877-631-7798, enter your account number and street number from the service address to pay with a credit card or electronic check. There is a $1.25 convenience fee per transaction. The maximum credit card payment is $1,000.


Monday – Friday, 7:45 am – 5:00 pm, 405 N Rusk St, Sherman TX

Drop Box
No cash payments please.

Drive-through boxes located at:

  • 405 N Rusk - north end of the Municipal Building
  • 220 W Mulberry - City Hall parking lot
  • Hallway by the payment windows of our offices at the Municipal Building

Please do not send cash in the mail. You may pay by Master Card, Visa or Discover by filling out and signing the section on the bottom left of your payment coupon.


With Payment Coupon
City of Sherman
PO Box 869084
Plano, TX 75086-9084

No Payment Coupon
City of Sherman
PO Box 1106
Sherman, TX 75091-1106

                 *For changes to existing to existing drafts:
    • Bank Draft - Please complete a new bank draft form and submit with a voided check.
    • Credit Card Draft – Changes to the expiration date may be made by calling Customer & Utility Services at 903-892-7237. For changes to the credit card number, download and complete a new draft form and fax to Customer & Utility Services, fax #903-892-3130.

Financial Assistance

Sources where financial assistance may be obtained: